Papua New Guinea's No 1 Information Portal

Privacy Policy

Last Updated: July 2026

1. Introduction

PNG Online (“we,” “us,” “our,” or “Company”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and otherwise handle your personal information when you use our website, mobile application, and services (collectively, the “Platform”).

2. Information We Collect

We may collect the following types of information:

  • Personal Information You Provide: Name, email address, phone number, address, business details, and other information you voluntarily provide.
  • Business Information: For business listings, we collect business name, description, contact details, location, categories, photos, and related information.
  • Enquiry Information: When you submit an enquiry through our platform, we collect the message content, your contact details, and related information.
  • Automatic Information: IP address, browser type, pages visited, time spent on pages, referral source, and other usage data.
  • Cookies and Tracking: We use cookies and similar technologies to track user behavior and preferences.

3. How We Use Your Information

We use collected information for:

  • Providing and improving our Platform and services
  • Processing enquiries and responding to requests
  • Sending marketing communications and updates (with your consent)
  • Personalizing your experience on the Platform
  • Preventing fraud and ensuring security
  • Complying with legal obligations
  • Analyzing usage patterns and improving our services
  • Contacting you about changes to our policies or services

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

  • With Business Owners: When you submit an enquiry, we share your contact details with the business owner to facilitate communication.
  • With Service Providers: We share information with third-party service providers who help us operate the Platform (hosting, email, analytics).
  • For Legal Reasons: We may disclose information when required by law or to protect our rights and safety.
  • Business Transfers: Information may be transferred in connection with a merger, acquisition, or sale of assets.
  • With Your Consent: We may share information with third parties when you explicitly consent.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

6. Your Rights

You have the following rights regarding your personal information:

  • Access: Right to access the personal information we hold about you.
  • Correction: Right to correct inaccurate or incomplete information.
  • Deletion: Right to request deletion of your personal information (subject to legal obligations).
  • Opt-out: Right to opt-out of marketing communications.
  • Data Portability: Right to receive your data in a portable format.

7. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance your experience, analyze Platform usage, and deliver personalized content. You can control cookie preferences through your browser settings, though some features may not function properly with cookies disabled.

8. Third-Party Links

Our Platform may contain links to third-party websites and services. We are not responsible for the privacy practices of these external sites. We recommend reviewing their privacy policies before providing personal information.

9. Children's Privacy

Our Platform is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will take steps to delete this information promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on the Platform and updating the “Last Updated” date. Your continued use of the Platform constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

PNG Online Privacy Team

Email: privacy@png-online.pg

Phone: +675 320 12345

Address: Port Moresby, Papua New Guinea

Note: This Privacy Policy is effective as of July 2026. Users are encouraged to review this policy regularly for updates.